Jennifer Moss

As a leading voice in organizational psychology, Moss decodes the complex relationship between work structures and human well-being. Her work for Harvard Business Review and Fortune 500 companies combines behavioral economics with practical leadership strategies.

Core Coverage Areas

  • Burnout Prevention: Systems-focused approaches to chronic workplace stress
  • Hybrid Work Design: Creating purposeful office experiences
  • AI Ethics: Balancing productivity gains with employee autonomy

Achievement Highlights

  • Recipient of Presidential commendation for advancing mental health policy
  • Regular commentator for CNN and Wall Street Journal workforce trends
  • Books translated into 27 languages with 500K+ copies sold

Pitching Preferences

  • Do: Feature innovative metrics showing culture's business impact
  • Don't: Pitch individual burnout recovery narratives
  • Unique Angle: Global comparisons of workplace policy effectiveness

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More About Jennifer Moss

Bio

Career Trajectory Analysis

Jennifer Moss has emerged as a leading voice in workplace well-being, blending academic rigor with actionable insights. Her journey began in corporate HR roles, where she witnessed firsthand the systemic issues contributing to employee burnout. This experience fueled her transition into journalism and authorship, where she now bridges the gap between academic research and real-world organizational challenges.

Key Articles

This cornerstone work examines the existential questions reshaping modern workplaces. Moss combines longitudinal studies of gig economy workers with case studies from Fortune 500 companies, revealing how purpose-driven cultures reduce attrition. Her analysis of Atlassian's satellite office model demonstrates how physical workspace design impacts psychological safety and innovation.

In this forward-looking piece, Moss challenges conventional RTO (Return to Office) mandates. She introduces the concept of "relational energy zones," advocating for office spaces designed specifically for collaboration rather than individual work. The article features proprietary survey data showing 73% of knowledge workers prefer hybrid models that preserve focus time.

This viral blog post reframes burnout as a structural issue rather than individual failing. Moss deconstructs six organizational pressure points through case studies from healthcare and tech sectors. The article's "Burnout Equation" framework has been adopted by HR departments globally to assess cultural risk factors.

Beat Analysis with Pitching Recommendations

Focus on Systemic Solutions Over Individual Fixes

Moss prioritizes organizational interventions over personal resilience strategies. Successful pitches should highlight policy changes, leadership training programs, or technological solutions that address root causes of workplace stress. Her analysis of Salesforce's "Wellbeing Check" tool demonstrates this preference for scalable solutions.

Quantify Cultural ROI

She consistently seeks metrics linking culture to business outcomes. Pitches featuring unique datasets about retention costs or productivity impacts receive priority. The ROOM article exemplifies this with its breakdown of how design changes improved meeting efficiency by 40%.

Intersection of AI and Employee Experience

Moss explores how emerging technologies reshape work dynamics without replacing human elements. Recent work examines AI-powered burnout prediction systems while cautioning against surveillance overreach. Pitches should balance technological innovation with ethical considerations.

Awards and Achievements

  • Thinkers50 Radar Award (2023): Recognized among 30 management thinkers most likely to shape future organizations. This prestigious award positions Moss alongside industry titans like Amy Edmondson and Adam Grant.
  • Obama Foundation Public Service Award (2022): Awarded for advancing workplace mental health policies during the pandemic. The selection committee highlighted her COVID-19 response framework adopted by 14 national governments.
  • Shortlisted for Outstanding Works of Literature Award (2021): Her book The Burnout Epidemic was judged against works by Nobel laureates, underscoring its academic impact.

Pitching Guidelines

  • Lead with data visualization opportunities: Moss frequently collaborates with infographic designers to explain complex cultural concepts
  • Highlight underrepresented voices: Her work consistently features frontline workers and middle managers alongside C-suite perspectives
  • Connect to global trends: Successful pitches frame workplace issues within broader contexts like climate change or geopolitical instability
  • Avoid individual success stories: Case studies must demonstrate organizational-level impact
  • Timeline matters: She prefers 6-12 month lead times for deep investigative features

Top Articles

Why Are We Here? Creating a Work Culture Everyone Wants

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